You run your business. We help get the marketing done. Get found, follow up, and stay visible without becoming an AI expert.
Built by a business owner. For business owners.
MORE TIME FOR YOUR BUSINESS
Then there’s the marketing you meant to get to.
“When did I last update our profile?”
“We haven’t posted in two weeks.”
“I keep forgetting to ask customers.”
“Did anyone follow up with that inquiry?”
“We should send a newsletter.”
“That copy hasn’t changed in years.”
You don’t need another list of things to do.
You need help getting them done.
Help nearby customers understand what you offer and find you on Google, Maps, and local search.
Support depends on your selected plan and agreed scope.
Compare plans →Turn what you know about your business into useful posts, emails, FAQs, and website copy.
Support depends on your selected plan and agreed scope.
Compare plans →Make asking for feedback and responding professionally part of your everyday customer experience.
Support depends on your selected plan and agreed scope.
Compare plans →Respond faster and keep inquiries organized so interested customers get a clear next step.
Support depends on your selected plan and agreed scope.
Compare plans →Make it easier for visitors to understand your offer, trust your business, and take the next step.
Support depends on your selected plan and agreed scope.
Compare plans →Bring local knowledge, seasonal opportunities, and your business goals into a practical marketing plan.
Support depends on your selected plan and agreed scope.
Compare plans →Illustrative examples of the work your chosen services can support.
A quiet Google profile
A relevant local post is prepared
Customers have a fresh reason to visit
A seasonal promotion is coming up
Campaign copy is created around your offer
Your message is ready across your channels
A customer leaves a review
A thoughtful response is drafted
Visitors see a business that listens
An inquiry arrives while you’re busy
Your follow-up system responds
The customer knows what happens next
Identify who you serve, what matters to them, and why they choose you.
Clear customer positioningTurn your products, expertise, and story into words customers understand.
A consistent marketing messagePut that message to work across Google, your website, email, and social.
Stronger local visibilityHelp turn attention into inquiries, reviews, repeat visits, and customers.
More opportunities to grow
It grew out of running real businesses. Andy LaPointe has spent more than 25 years building businesses and still operates two retail stores today.
He knows what happens when an employee calls off, inventory arrives late, and yesterday’s newsletter is still unwritten.
“AI isn’t here to replace entrepreneurs. It’s here to provide leverage and clarity.”
Andy LaPointe · Founder, OnlineAssistant.ai
Andy has built businesses since 2001, including Traverse Bay Farms, a family-owned brand that has earned more than 48 national food awards. In addition, he spent 15 years in the corporate world as a registered investment advisor and mutual fund wholesaler, working with financial professionals, professional money managers and learning how businesses grow, compete and earn trust.
He has also served as President of the Elk Rapids Downtown Development Authority and President of the Antrim County Economic Development Corporation.
Long before launching OnlineAssistant.ai, Andy was speaking with business owners and downtown leaders about the real challenges facing Main Street. From ecommerce and social media to changing customer behavior and local marketing, his focus has always been practical: understand what is changing, then make it useful inside a real operating business.
You know your customers by name. You know the neighborhood, the season, and what people come to you for.
OnlineAssistant.ai helps put that knowledge to work in your marketing, while keeping the personality that made customers choose you in the first place.
See how your local knowledge and customer relationships can help you compete with much larger companies.
Request your copy through our secure form and choose your messaging preferences there.
30-day free trial · Starter only
For consistent marketing and better follow-up
Done-for-you marketing support
Advertising spend is not included.
Choose ProNo long-term contracts. Free onboarding call with Andy included. Cancellation takes effect at the end of your billing cycle; current terms apply.
| What’s included | Starter | Advanced | Pro |
|---|---|---|---|
| Google Business Profile | ✓ | ✓ | ✓ |
| Review management | ✓ | ✓ | ✓ |
| Local SEO content | ✓ | ✓ | ✓ |
| Missed-call text-back | ✓ | ✓ | ✓ |
| Website chat & lead follow-up | — | ✓ | ✓ |
| Monthly email newsletter | — | ✓ | ✓ |
| Strategy sessions | Onboarding | Monthly | Monthly + quarterly review |
| Social & advertising management | — | — | ✓ |
| Dedicated account support | — | — | ✓ |
Small steps you can put to work in your business.
Choose one useful message each week, then adapt it for the channels your customers already use.
Choose a real product, offer, or customer question. Check the facts, draft a clear message, and share it in the places your customers already look. Finish the week by following up on inquiries.
Start with the words and details you would use in a real conversation with a customer.
Give your assistant one audience, one assignment, and verified facts. Read the draft aloud, check names and pricing, and replace generic lines with your own language. Leave private customer information out of the prompt.
Make sure every inquiry has an owner and a clear next step.
List where inquiries arrive: phone, website, email, and social. Assign responsibility for each channel, acknowledge the question, and record the next action. Respect each customer’s messaging preferences.
Ready-to-use files for reviews, follow-ups, local posts, and customer replies. Included in all three plans.
No. You bring your business knowledge. OnlineAssistant.ai helps with practical marketing work without requiring you to become a technology expert.
The service combines a configured marketing and customer-management platform with templates, training, and support. The amount of managed marketing help depends on your plan. Advanced includes a simple lead dashboard; Pro includes done-for-you marketing support.
No. It is designed for local businesses, including restaurants, professional services, home services, tourism, real estate, and retailers. Your location, customers, and goals shape the approach.
Your story, local knowledge, and customer relationships should guide the message. AI helps prepare the work; your business’s personality remains the starting point.
No long-term contract is advertised. Plans renew automatically. You can request cancellation through your account portal or the contact listed in the terms; cancellation takes effect at the end of the current billing cycle.
All plans include a free onboarding call with Andy. You discuss your business, goals, and current marketing so the selected support can be configured around your needs.
Yes. Book a free 15-minute call with Andy to talk through your business and the right level of support.
The current offer is a 30-day free trial on the Starter plan only. Review the checkout details and current terms before subscribing.
Let’s talk about your business, what keeps getting pushed to tomorrow, and where a little help could make a difference.
No pressure. Just a practical conversation about your business.
OnlineAssistant.ai · 204 River Street, Elk Rapids, Michigan